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Why Do I Need Business Intelligence Services?

Business intelligence is an infrastructure that gathers and analyzes huge quantities of data in order to provide businesses a comprehensive and accurate overview of their information. The purpose of an BI system is to provide stakeholders with a clear, customized overview of their data in order to enable users to make informed choices. A lot of BI systems are easy to use, extremely customizable, and provide self-service. BI involves processes such as infrastructure, data mining analysis, visualization and many more.



Advantages to using BI systems

Business intelligence is not simply software. It's a comprehensive approach to incorporate data into day-to-day processes. The some advantages of BI as listed below are a reality-based success which shows BI in practice.

Faster analysis, intuitive dashboards

Business intelligence services are made to handle massive processing of data on cloud servers or the servers of your company. BI tools collect data from different types of sources to create a database and then examine the data in accordance with the user's queries, drag-and-drop report and dashboards. Business intelligence was instrumental in helping Lenovo increase the efficiency of their reporting to 95 percent in various departments. The HR department consolidated several monthly reports into one overview dashboard. PepsiCo reduced analysis time by up to 90 percent using the effectiveness of BI. The advantage of dashboards that provide business intelligence makes data analysis more simple and more intuitive, allowing users who are not technical to create stories using data without needing to master programming.

Increased efficiency in the workplace

BI gives leaders the ability to access information to gain a comprehensive perspective of their business operations, and measure their performance against larger business. With a comprehensive perspective of the company the leaders can spot opportunities. Pfizer employs BI platforms to work with departments and has developed models that optimize diagnosis of patients and speedier, more efficient ways to conduct clinical tests. Insurance company PEMCO employed Tableau for its operations to manage claims and close them rapidly. If organizations are able to spend less time in data analysis and preparing report, BI allows them to utilize data to create new products and programs that are beneficial to business.

Data-driven business decisions

The accuracy of data and the speed of reports allows for more effective business decision-making. MillerCoors created customized mobile dashboards for sales representatives so that they can see real-time information and sales forecasts prior having meetings with prospective clients. Sales are now able to confidently respond to prospects or clients need and have confidence that they have the most up-to-date information available. The leaders no longer need to wait for weeks or days for reports, or deal with the possibility of inaccurate data.

Also Read : 7 Ways Business Intelligence Can Improve Your Business

Improved customer experience

Business intelligence has the potential to directly affect customer experience and satisfaction. Verizon has implemented BI systems across multiple departments, and created more than 1,500 dashboards to employees. The dashboards gathered data from operations as well as text data from chats with customers. Utilizing this information, Verizon was able to discover opportunities to improve customer satisfaction and cut down on customer support call calls by 43 percent.

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